OPPO India revolutionises after-sales service with its Service Centre 3.0, which expands its reach across India to cover 25,000 PIN codes with its pick-up and drop service.
As part of this programme, the brand has also fine-tuned process efficiencies to guarantee a quick 24-hour TAT (turnaround time) for 80% of all smartphone repairs
Under the 24-hour send-in repair service, customers can schedule a free pick-up and drop for their smartphone by submitting the Send-in repair from on the OPPO India website.
Commenting on the expansion of its service initiative, Damyant Singh Khanoria, CMO, OPPO India, stated,“ Expanding our smartphone repair pick-up and drop service to 25,000 pin codes reflects OPPO's dedication to ensuring accessible customer service across the length and breadth of the country.”
OPPO India has also announced festive offers* at its service centres commencing on November 6 till November 10 to include a 25% discount on repairs for display, mainboard, and battery, and a 10% discount on phone accessories, free protective film, back cover and its phone disinfection service.
Catering to the requirements of the customers in Tamil Nadu, OPPO has a service network of 30 authorised service centres.