Chennai bus conductor’s message wins hearts online

A Tamil Nadu government bus conductor has gone viral on social media after a video highlighting his courteous public message and passenger awareness efforts drew widespread appreciation.
The video was released by the Metropolitan Transport Corporation under the title “A Small Action, A Big Change”. It features Abhidaya, a conductor on the 102P electric bus operating on the Perumbakkam–Broadway route.
Tamil Nadu government buses provide various facilities for passengers, though commuters often raise concerns such as buses not stopping at designated bus stops. In recent months, electric buses have been introduced on several routes, with passenger advisories being conveyed through onboard loudspeaker systems.
In the viral clip, conductor Abhidaya is seen politely addressing passengers, spreading awareness about safe and responsible travel, and extending New Year greetings, drawing praise for his positive approach and public spirit.
Several social media users have lauded the conductor for setting an example of how small gestures by public servants can create a meaningful impact, calling the initiative refreshing and inspiring.